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My Washer Leaves The Laundry Soaking Wet

My Washer Leaves The Laundry Soaking Wet

If your laundry is dripping wet and very heavy after the final washer cycle is finished,  this is a check list that may help you troubleshoot and pin point the problem.


Check the clothes washer drain hose – clogged or bent –

On the back of your washer is a drain hose.  Check this to make certain it is not bent, therefore restricting the water from draining out.  At the same time you should remove the hose from the drain pump and check to see that the pump and drain hose don’t have any blockages that would be keeping the water from flowing.

Washer drain hose is positioned incorrectly –

Clothes Washer Drain Hose

The drain hose in back of your clothes washer may be either too far down in the drainpipe or not far enough down.  This would cause the water to not drain out of the tub, leaving your clothes dripping wet.

Drain filter or coin trap clogged on the clothes washer –

A clothes washer has a debris filter or coin trap which could possibly be blocked causing the washer not to spin dry your clothes  The drain filter is on the front bottom of the washer and the coin trap is located behind an access panel.  These are filtering devices and can be easily cleaned which will make the water flow when the washer is draining the water out.

The drain pump is clogged or faulty –

The washer drain pump may be clogged with debris or faulty if it will not spin all of the water out of the washer.  Check out the inside of the drain hose and the pump ports for debris that may be clogging them.  If these are clear, test the drain pump to make certain it is working properly.

Clothes Washer Pump

Wash load may make the tub get out of balance and not spin fast enough –

When loading the washer try to add items of the same size.  No blankets or large heavy items with smaller ones. This will get the washer out of balance.  Don’t overload your washer or pack clothing in tightly.

Loose or damaged clothes washer belt –

If your washing machine is not spinning your clothes dry it may be the belt, pump or the motor.  The belt could be stretched or just worn out.  Check the belt or the direct drive system for wear and tear.  If the drive belt or direct drive motor coupling is worn, stretched, broken, cracked or damaged in any way, they will need to be replaced.

Washing machine clutch may have gone bad –

Appliance Parts

If your washer is not spinning your clothes dry, it may be that the clutch is about to fail, because the spinning action is not sufficient to remove enough water from your clothes.

Your problem could possibly be the transmission, although this is usually rare.

Whirlpool / Kenmore Washer Repair For Direct Drive Washers

Whirlpool / Kenmore Washer Repair For Direct Drive Washers

Helpful hints and diagnostic advice and
troubleshooting suggestions for the do – it – yourselfer.
See photos of some common Whirlpool and Kenmore washer repair techniques.

Some of the general diagnostic tips presented below may also apply to your
GE, Maytag, Amana and Magic Chef washing machines.

Kenmore Washer Repair
Whirlpool Washer Repair

See photos of repair techniques below with helpful hints
and repair advice for the most common part problems you might have
with your direct drive Whirlpool / Kenmore clothes washer.


The diagnostic help out lined below is intended to be used only by professional appliance repair technicians.

If you are attempting to repair your clothes washer yourself, be aware that you are working with potential dangerous electrical currents that can cause serious injury or death. Be aware that appliance parts have extremely sharp edges and moving parts that can cause serious injury or death.

Always remove the power source from the unit you are working on. Unplug it! When unplugging or removing power source, double check to make sure you removed the proper cord or turned off the proper breaker when tightening part, make sure that if the tool you are working with or your hand slips, you will not be injured by sharp or ragged edges.

Keep children and pets away from working area and disassembled washer parts. Be aware that there are other hazards involved in appliance repair, besides those listed above that may cause serious injury or death. Use extreme caution when installing or removing parts.

  • Pump Leaks
  • Inlet Valve Leaks
  • Motor runs will not spin or agitate
  • Will not spin motor does not run
  • Tub overflows with water
  • No hot water
  • No cold water
  • Hot or cold water fills slow
  • Water drips in the washer tub even when turned off

Common washer part problems

Pump leaks

Most common washer pump part # 3363394

Easy to replace remove the two spring clamps from the washer pump. Then remove the hoses from the pump. Pull the pump off of the shaft.

If the motor shaft is rusted and the drain pump will not pull off, it may need to be fragmented with a large screwdriver or chisel.

The motor shaft will then need to be cleaned of all rust and possibly filed so the new washer drain pump will slide on easily.

Inlet Valve Leaks

Easy to replace this part.

Other possible leaks

Check all of the rubber hoses for wear.
Check all of the hoses for a tight connection.

Motor runs will not spin or agitate

Check the motor coupling.
Check the transmission.

How to access the inside of the unit



Remove the Phillips screws, then pull the console towards you & flip it up & back



Unhook the electrical harness, then insert screwdriver into the clip, then push back to pop spring out.



Open the washer lid – tilt the cabinet toward you then slide out and away from the unit. You now have easy access to all of the working parts.


Usually you will see a pile of black rubber and possibly white plastic bits under the motor if this is the problem. Not always though!

Remove the pump from the motor and secure it away from the front of the motor. It is not necessary to remove the water hoses, use tie clips, wire, etc.

Remove the two 5/16 screws from the spring clips (see blue arrow) then with flat blade screw driver

remove the bottom spring clip from the washer motor then the top spring clip. Hold motor from the bottom to keep it from falling when the top clip is removed.

Remove the motor.

Remove the damaged coupling from the motor & transmission.

The transmission does not need to be removed.

Install the new motor coupling part # 285753A on to the motor and the transmission.

Install the white plastic part on the transmission first and the black rubber center on to this part.

To avoid damage to the motor when tapping the remaining white plastic motor coupling part onto the motor, make sure that the opposite end of the motor shaft is on a hard surface.


To remove the transmission the agitator must first be removed.
Under the agitator cap there will be a screw to remove, then the agitator should lift out.

Tub will not spin – motor will not run

  1. lid switch parts defective
  2. lid plunger broke or missing
  3. lid not seating properly to engage switch
  4. red wire on motor switch loose or shorted
  5. timer defective

To replace the lid switch you will usually need to remove the cabinet as shown above, quite often the lever will be broken on this switch and the lid plunger does not activate it.

To remove the Whirlpool / Kenmore timer, the knob must be unscrewed (counter clockwise) then you can remove the two 5/16 securing screws
(most models)

Tub overfills

  1. water inlet valve is defective.
  2. water level switch part is defective.
  3. small rubber hose to water level switch loose.

No hot water

Usually a defective water inlet valve.
Occasionally a defective water temperature switch.

No cold water

Usually a defective water inlet valve.
Occasionally a defective water temperature switch.

Hot or cold water fills very slow

Usually a defective water inlet valve.

Water drips in tub even when turned off

Defective water inlet valve.


Water Fill Valve

Whirlpool beltless washer repair
Kenmore beltless washer repair
9 Steps for Maintaining Your Washing Machine

9 Steps for Maintaining Your Washing Machine

Your clothes washer offers your household loads of support, so periodically take the time to return the favor. Washing machine maintenance can help you avoid breakdowns that could put the appliance out of commission—or worse, lead to leaks and costly water damage.

(1) Replace the water hoses. Check hoses regularly for bulging, cracking, fraying, and leaks around the ends. Replace the hose if a problem is found or every three to five years as part of a proactive maintenance program.

(2) Move the machine. Check that there are at least four inches between your washing machine and the wall. This prevents hoses from kinking.

(3) Keep the machine level. A washing machine that’s off kilter can vibrate, rock, or “walk” across the floor during the spin cycle, which can damage the floor or the machine. Balance the washer by turning the legs clockwise to lower it, and counterclockwise to raise it.

(4) Clean the lint filter. Depending on your machine, the lint collector may be located in the agitator tube, which is the center column of most machines, or near the top of the washtub. Keep it clean to help your washer run efficiently.

(5) Wash the washing machine. Rinse away soap residue and buildup by running store-bought washing machine cleaner, or a solution of hot water, vinegar, and baking soda through an empty load.

(6) Prevent musty odors and mildew. Leave the washer lid or door open between loads to dry out the unit and keep it smelling fresh. On front-loading washers wipe down the rubber seal around the door after doing your laundry.

(7) Measure your detergent. Read the appliance instruction manual to make sure you use the correct type and amount of detergent for your machine. Too much soap can leave residue on your clothes and cause excess wear and tear on your washer, and high-efficiency washers require a special, low-sudsing detergent.

(8) Don’t overload the machine. Use the appropriate amount of water for the size of the load. Wash heavy or bulky items in small loads since these are harder on the appliance.

(9) Add a drip pan underneath your washing machine. This is an important addition to an upstairs laundry room, since water leaks could damage the floors below it.

Remember, with an appliance that uses water and gets used often, a little leak can cause major damage if it goes unnoticed.

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