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This WP2313637 ice cutting grid is located inside the main cabinet of the ice maker.  If your ice maker is not making ice properly, the ice cutting grid may need to be replaced.

 

The cutting grid has fine wires that heat up and melt through the sheet of ice, making ice cubes, that then fall into the ice bin.  This WP2313637 ice cutting grid assembly is used on some Kenmore, Whirlpool, and KitchenAid under counter model ice machines.